Whitehelm's Online Privacy Statement

The policies below are applicable to Whitehelm.com and other sites on the World Wide Web owned and operated by Whitehelm.

Contents

Appendix 1

1. General
2. Personal Information
3. Contact Us

Appendix 2

          Network Vulnerability Assessment

Appendix 1

I. General
Whitehelm respects the privacy of every individual who visits our Web sites or sends us e-mail. This Privacy Statement outlines the information Whitehelm will collect and how we will use that information.

II. Personally-Identifiable Information
Whitehelm will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.

If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.

When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise:

• we may store and process that information to better understand all customer needs and how we can improve our products and services for all customers
• we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest
• we may contact you if we have questions about your account

Whitehelm will not sell personally-identifiable information to third parties. We may share information with business partners. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners.

III. Who to Contact
If you have submitted personally-identifiable information through the Whitehelm Web site and would like that information deleted from our records, please contact us at our email address, info@Whitehelm.com or send your request to:

Whitehelm Network Security Ltd
ATTN: Customer Service
Suite 270
94 London Road,
Headington
Oxford
OX3 9FN
United Kingdom
 

We will use reasonable efforts to delete this information from our existing files.

Appendix 2

Network Vulnerability Assessment

This agreement is made on ______________________, 2001,

between _____________________________________________ (Customer), and

Whitehelm Network Security Ltd at Suite 270, 94 London Road, Headington Oxford OX3 9FN United Kingdom

1. Under this agreement, Whitehelm agrees to provide Customer with security related services. These services shall include, but are not limited to, security consulting, vulnerability assessment, intrusion detection services, project management, security related tools, and security related recommendations. Customer is under no circumstance required to purchase any goods or services from Whitehelm in return for services rendered. Whitehelm agrees to destroy any related materials or findings after performing these services, unless otherwise requested by Customer and agreed by Whitehelm.
2. Customer agrees that these security services will or may include breaching of existing Customer security systems and business assets. Customer agrees to allow Whitehelm to perform these security services, including a vulnerability assessment, at a series or on a one time basis to be performed at a time to be determined at Whitehelm`s discretion. Customer agrees not to hold Whitehelm liable for any security breaches or damages incurred under the provisioning of these services. Breaches will be defined as any unauthorised access to Customer systems. Damages may include system unavailiabilty under the slight chance that Whitehelm`s non destructive probing tools render systems temporarily unavailiable.
3. Customer agrees to provide Whitehelm with any necessary information required to properly perform these security and infrastructre services. This information will include proprietary data regarding customer assets, both physical and intellectual, and will include specific technical information pertaining to Customer`s information technology infrastrucure.
4. Whitehelm agrees that all Customer information, both provided to them by Customer and that which is uncovered during provisioning of these security services, is proprietary and will be held completely confidential under all circumstances. Customer information includes, but is not limited to, Internet related network addresses, network operating systems, hardware equiptmnet, software applications, proprietary physical and intellectual business assets, Customer business processes, and any other information regarding Customer, their employees, their business partners, their share holders, and their internal or external operations.

Agreed to by:

__________________________________	__________________________________
Customer Name	Whitehelm Network Security Ltd.
__________________________________	__________________________________
Title	Title
__________________________________	__________________________________
Date	Date