Whitehelm - Managed Firewalls

Managed Firewalls

Chances are if your firewall solution is completely in-house, the entire security of your network could fall on the shoulders of a few key personnel. This means your network security could be compromised when these administrators are not around.

A state-of-the-art security system is your company's first line of defence against intruders and viruses. With your business operating safely behind an Whitehelm managed firewall, you can concentrate on your core activities without security fears. We will source and install the security industry's most sophisticated equipment at your site and connect it with an encrypted tunnel to our Operations Centre for monitoring.

Developing and maintaining your own network security team can prove to be very costly. You'll need up-to-date hardware and software, and a specialised security team to provide 24x7 monitoring of your network.

There are alternatives. Whitehelm's managed firewall offerings:-

These security solutions will save your company time, money, and peace of mind. Our security experts provide monitoring and network administration. They monitor firewalls around-the-clock, update hardware and software, generate usage reports, and perform routine account maintenance. Best of all, if a problem arises, they are available to help.

Flexible Management Offerings

Whitehelm can offer a tailored service depending on the size and complexity of your firewall infrastructure providing a range of services such as:-

The choice of standard security policies
Proactive monitoring of your network
Logs and configuration file back ups
Software upgrades and patches
Proactive firewall monitoring for resource utilisation
Specialised team to handle advanced configuration concerns
User and group account maintenance
Regular back-ups stored at a remote location
Annual firewall security scan
Technical support
Routine hardware and software system maintenance

Whitehelm can provide a one stop shop for managing your vendor support agreements.

This means you can report any problems you have with your firewall to Whitehelm, and we can then take the necessary action to resolve the problem; whether that be connecting to the firewall and diagnosing or fixing the problem ourselves, or escalating to the vendor’s support department to investigate issues or get the device repaired or replaced. We can raise the support case directly with the vendor and liaise with the vendor’s engineers until the problem is resolved.

Outstanding technical, reporting, and administrative support

These services are designed to provide you with confidence and comfort. Our solutions enable your network to be protected behind industry-leading firewalls, monitored by experienced engineers. Whitehelm's security team is certified to support all the leading firewall vendors. So, when you need help, be confident our experts have the knowledge, experience, and tools to get the job done.

The Whitehelm management system allows you the full benefit of an expertly managed firewall at a fraction of the cost of employing the necessary in-house expertise