What is Whitehelm On-Demand Helpdesk ?

A Premium Rate Telephone Support service that any Whitehelm customer can use. The number is available Monday to Friday, 9am - 5.30pm, excluding Bank Holidays.
All calls are charged at £1.50 per minute.
This service is only available to Whitehelm customers (Product, Services or Training).

Supported vendors include

Features	Whitehelm on demand
Charge Basis	Charge per minute irrespective of resolution
Cost	£90 per hour
Minimum Annual Cost	No minimum cost
Maximum Call Cost	No maximum
Vendors Supported	As above
Swap Incidents for On-Site consultant (daily rates apply)	Yes
Contract Needed	NO
Purchase Order	NO
Reseller Customers	YES
End Users	YES
Hours of Service	09.00 — 17.30 (M — F)
Telephone Number	0906 406 2067

Please call 0870 421 4023 to find out more on our helpdesk services, or e-mailhelpdesk.team@Whitehelm.com requesting more information.